From the first moment I drove into Bear Trap Ranch (BTR) for an Intervarsity Christian Fellowship (IVCF) retreat at the age of 20 I fell in love with BTR. The next year, I quit my job, skipped a couple of quarters of school and served at BTR working for then director Dave Swanson. He put me to work managing the kitchen operation, shoeing horses, and any other job that needed to be done. Post Graduation, I came back to BTR to serve as Wrangler. Later in life, my family and I attended BTR family camps.

Throughout my working career in aerospace, Silicon Valley, and aeroderivative power plant work I always had a heart for BTR. Occasionally, during my working career I would envision myself working as director. I used to laugh at myself for such thoughts but those thoughts would never leave me. A few years ago I found myself looking the BTR website. BTR needed a chef / kitchen manager. Director Keith Roy hired me for the role. I’m a foodie and I loved the job. When the most recent director resigned I knew my time had come. Matt Dealy asked if I would consider directing BTR. I knew it to be right as rain. I consider all the decades long history in aerospace engineering, sales, marketing, partnership development, product development and launches, and people skills development as God’s way of preparing me for this most important ministry position in service of BTR. So here I am 46 years later from when I first crested the entrance to BTR and I’m still in love with BTR and what it represents to the decades of people who’ve gone before me and to those who will come after.

We are now taking applications for a Guest Service Manager.

This position is to advance the purpose of Foundation of the Heart and the purpose of the camp, this position will plan, organize and manage the office, gift shop, housekeeping, and guest services departments.

Supervises: Housekeeping Staff/ Crew and Interns, Gift Shop/Barista Crew, Office Interns

Status: Full Time, Exempt

Major Responsibilities

Administer the camp office in a manner consistent with the quality standards of Foundation of the Heart Bear Trap Ranch.

Provide excellent guest experiences.

Manage the housekeeping department.

Maintain and operate the camp gift shop.

Qualifications:

College degree or equivalent experience.

Excellent written and verbal communication skills.

Effective management skills and experience.

Excellent planning and organizational skills.

Ability to take charge of tasks and work independently.

Ability to develop and improve standard operating procedures.

Flexibility to work irregular and extended hours as required.

Familiarity with computers and ability to use programs such as Excel, Word, and Outlook, as well as a firm grasp on Numbers, Pages and Mail on both desktop and mobile.

Ability to multitask and juggle many projects simultaneously, and the ability to prioritize as needed.

Full time position

Full time seasonal employee.

May-August

3 month-12 month internships